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Mar 19, 2021 · 2 years ago. Currently the XG1v4 is not able to do HDR with HBO Max. Since Netflix can do HDR hopefully the software programmers can come up with an update that will allow HDR on the XG1v4. The XG1v4 will do 4K with HBO Max. Also because of the older design of the XG1v4 is cannot do HDR on YouTube. SFSailLady • 1 yr. ago. Yes. For anything that requires HBOMax, nothing happens. However, if I try anything that runs on HBO and not only HBOMax, it will play the show. I even tried Roku, sidestepping Xfinity except for the wireless connection. Please note that I use the "Login through my Provider" option since I have HBO via Xfinity and get ...4K content is not available on XG1v4 X1 TV Boxes or XiOne Flex streaming TV Boxes. Learn more about watching the Disney+ app on X1 and Flex. HBO Max: 4K content is now available within the HBO Max app on X1 if you have an Xi6 TV Box, or on Flex with an Xi6 or XiOne streaming TV Box and a compatible 4K TV.On your smartphone, open the Xfinity My Account App. Locate the “TV Option” on the main screen. Select your Xfinity cable box. Select “Troubleshoot”. Choose “System Refresh”. Once you confirm the System Refresh option, your smartphone app will remotely factory reset your Xfinity cable box and return it to its original settings by ...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.May 7, 2022 · Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3Ac0YC2. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. flex is also just missing lots of streaming apps (kanopy, crunchyroll, twitch, pbs, etc) and does not offer any way to receive screen casting from a phone or tablet. In this case in particular, this means buying any old (even gen1) Chromecast is more flexible and usable than the ironically named "flex" box.HBO service availability. #1. Poor Internet Connection. If your internet connection is weak, HBO Max cannot load on Xfinity; hence it won’t work. HBO requires a stable internet connection, so a poor one won’t do. Even if it does work, and the network is bad. It will load slowly and crash often.After following these steps, your Xfinity Flex will turn on and start working even if it wasn’t. In case your problem isn’t limited to turning on, keep reading, we have ample issues and solutions. Issue 2: Xfinity Flex Is Not Connecting to Wi-Fi. Sometimes it may happen that your Xfinity Flex isn’t connecting to Wi-Fi.When you open the app, you'll see content from over 150 digital content partners presented as a live channel. To use the Pluto TV app, you'll need: A compatible X1 TV Box (RNG150 devices aren't supported) with Xfinity TV service, or a streaming TV Box with Xfinity Flex service. Xfinity Internet service (any level)On your remote control, click on the Xfinity button. Use the right or left arrow button to highlight Settings then click OK. Using the Down arrow, highlight the Device Settings then click OK. With ...Your HBO Max is not working on Xfinity might be because the service’s availability and your subscription to HBO Max have not been unlocked yet. You may also run into this …Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services.Device Compatibility. For their soft-launch of April Watch discovery+. Press the xfinity button on your remote. Selec Premium channel fees: Max for $15.99/mo. Xfinity allows you to add premium channels and specialty channels to your cable package of choice for an additional fee. Keep in mind that these fees are in addition to your regular cable package and that certain Xfinity TV plans include some of these channels. Max (formerly HBO Max): $15.99/mo. If Xfinity HBO GO is not working, feel free to try out our sol Unfortunately, you cannot stream HBO or HBO Max through the Hulu app on the Xfinity Flex device. The Hulu help guide says you can but you can't. I did discover that you can subscribe to HBO Max from the Flex UI but I believe that only gives you access to HBO and NOT the extended programming of HBO Max. I am still testing this out.

Mar 19, 2021 · 2 years ago. Currently the XG1v4 is not able to do HDR with HBO Max. Since Netflix can do HDR hopefully the software programmers can come up with an update that will allow HDR on the XG1v4. The XG1v4 will do 4K with HBO Max. Also because of the older design of the XG1v4 is cannot do HDR on YouTube. Dec 15, 2020 · X1 and Flex customers will be able to access the HBO Max app by saying “HBO Max” into the Xfinity Voice Remote or, for example, by saying the name of a desired title (e.g., “The Flight ... Also, turn off your Bluetooth in case the sound might be going to another device, and make sure the Do Not Disturb setting is not enabled on the phone either. Always ensure you're running the latest version of Max; if you're using a computer, make sure your browser is updated. 3. Max Won’t Play (Buffering Issues)This results in a constant cycle of trying to login and being returned to the login page to login. I have attempted this with another Xfinity/Comcast account as well, and the exact same problems arise. This is different from other streaming apps (Ex. TNT, TBS, Showtime, etc.) that provide you with a verification code, and require you to you ...The HBO Max App begins rolling out to Xfinity X1 and Flex customers today. X1 and Flex customers will be able to access the HBO Max app by saying 'HBO Max' into the Xfinity Voice Remote or, for example, by saying the name of a desired title (like, 'The Flight Attendant'). The launch on Xfinity comes just in time for the release of the …

Need Help? Find Solutions, share knowledge and get answers from customers and experts. Free Movies Week is happening March 8-14th. Turn on your TV to discover what’s available and get started. Watch free movies from premium networks and subscription services as part of Free Movies Week, including programming from HBO Max, Peacock, EPIX, STARZ, and Showtime. This means you can watch tons of free movies …Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the ...…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. 4K content is not available on XG1v4 X1 TV Boxes or XiOne Flex. Possible cause: The HBO sister channel will stop producing original content, and its existing series will.