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I bought into a $30 month prepaid plan. The AT&T folks could only get the phone to txt, but not make or receive calls. The phone is a SAMSUNG Galaxy S7 model SM-G930U (U as in unlocked) . I bought it new at Best Buy 5 years ago. It only goes to 4G LTE, but they said it is still a supported phone.Check in the Phone app settings that outgoing calls have not been barred. Not sure if it is applicable to Samsung, it is on my ZTE android phone, but try the following: Go to Phone app > more > Settings > call blocking and see if there is an option to block outgoing calls. (on my phone it is Phone app > Settings > Voice call > call barring ...Message us. Talk to Us. Let us give you a call as soon as an agent is available. You can also request a call at a time that fits your schedule. Call me. Go to Wireless. Use this page to contact Verizon Customer Service. Use Verizon Support for help with Common TV, internet or phone service issues.Correct answer: My galaxy note 5 will make phone calls but not receive them...any suggestions?If you're having trouble receiving phone calls with your Xfinity Voice service, try whichever of the following steps applies to you. Make sure your phone's ringer is turned on. If you hear half a ring on incoming calls, you may have Call Forwarding turned on. Check out how to deactivate Call Forwarding in Xfinity Voice features: Call Forwarding ...I called the *228 and for me there is no option 1. it just says your phone is being processed and then hangs up and my screen says processing successful, then it restarts its self. Sooo I can make outgoing calls to any number but I can only text friends with verizon phones. I can send a text to non ...Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. Traveling to Mexico, Canada or overseas? Learn how to add a Verizon international plan, about roaming, making calls and the rates charged for data usage.I can't make or receive calls but can text and use data, why is this?Can't make calls but can receive them. 06-30-2011 01:46 PM. I have a dial tone. When I dial a number the doesn't go through. However, I am able to retrieve calls. Before I unplug all my phone and go one by one as instructed - any other suggestions?Current issue has been going on now for almost two months. I consistently cannot receive calls and things go through to voicemail. After two to three weeks of trying to troubleshoot off and on, I found out I had missed several calls from my doctors and a prospective employer and chose to call Verizon to escalate it and get a trouble ticket open.I went through the same thing where I could make outgoing calls but couldn't receive calls. The problem I had was that I had my number ported to Verizon as a new customer and it took my old carrier 7 days to get the porting finished.Basically I loose the ability to make or receive calls. I can still send/receive text messages and I can use the internet. I spent 2+ hours on the phone with a tech the first time and said that there was a "service interruption" that was to blame. We turned on and off my phone multiple times, pulled the SIM card, changed the network away from ...Galaxy S21. Power cycle your phone (restart) Check airplane mode. Check you have service. A power cycle will normally work . Restart phone. *** This next process will delete everything on your phone make sure you have all your passwords . If you have service and airplane mode is not on and you have had the phone for awhile do a factory reset .Re: Texts Not Coming in or out since i switch carriers. vzw_customer_support. Customer Service Rep. 05-17-2021 08:07 PM. Welcome to the Verizon family! During the port your service will be in a sort of limbo, your will be able to make, but not receive calls. One thing we would want to check is that your port is going smoothly.To add it to your line, simply text the word TRAVEL to 4004 or on My Verizon. You'll then receive a welcome text message explaining the daily fee when you arrive in a TravelPass destination. The first time you use your phone to make a call, send a text or use data, the daily fee will begin.My daughter is having the same issue. She has an IPhone 15. She is unable to receive or call out if its an android. The texts don't go through either. I had the same problem last week when I switched from Verizon to Visible. I was in panic mode all day trying to fix it. I had to redo the ESIM to get it to work. Still trying to fix hers.Home phone service resolutions. Learn more about ways to solve several common home phone service problems, such as: No dial tone. Noise or static on calls. Issues receiving incoming calls. Difficulty making outgoing calls. Use our Verizon guided solutions or follow the steps below to resolve home phone service problems.Here's how it's done: 1. Press and hold the volume down button and the power key for 10 seconds. This will force your phone to turn off and power back on. 2. Once the logo shows on the screen ...Re: Unable to send/receive text messages and unable to make or receive calls! vzw_customer_support. Customer Service Rep. 04-24-2023 05:15 AM. Hello. We would very much like to provide help and support for the concerns you are having. Please send us a Private Note to get started.You have to have International Dialing allowed on your line because akin this type of call requires that you pay per minute you are on the call. Customer service should have been able to help you with that. You can try 1-800-711-8300 to get to Global Support. They may be more helpful. View solution in original post.To find out your Verizon Wireless rebate card balance, go to the Rebate Center website and click Rebate Card Account to access information about your account. Alternatively, call 8...But now I can only receive and send text calls, can not place or receive voice calls. I made voice calls about 2 days before my service was disconnected. I spent 3 hours on phone with support 8/16/21 and got text messaging working, but no voice calling, agent told me it would be work in 24 hours, today 8/19/21 voice calling is still not working.I still can't make/receive calls in my unit. I talRe: My phone will not make or receive phone call While watching the videos calls weren't going through. We would message via facebook or something, turn off the wifi and then be able to call. With the Wi-Fi Calling turned off, the calls were going through. If this is a problem with the phone and the settings, then the Wi-Fi Calling feature should not be defaulted to be on when getting new phones.Verizon customers sometimes go through the problem of “Verizon wireless unable to make calls”. This prevents the users from communicating with the desired person whom they are trying to reach. The Verizon users are often confused when they’re no longer able to make calls from their smartphones and keeping this in view we’ve … Visit Community. 24/7 automated phone sy It's frustrating, to say the least. In this article, we'll discuss why your new iPhone won't make calls on Verizon, and provide troubleshooting steps to help you resolve the issue. Common Issues and Solutions. There are several reasons why your new iPhone can't make calls on Verizon. Here are the most common problems and their solutions: Wow - thanks for the direct line to tech support. It took 3 h

Getting frustrated - No calls or texts, but mobile data works. 07-31-2019 07:51 PM. Since approximately 3:00 PM today, I have not been able to send or receive calls or texts. I called Tech Support at 6:00 PM. At 9:10 PM, I was placed on hold "for a minute". At 9:15 PM, I was disconnected.Once disabled, toggle the switch again to enable the SIM card. This should restore your network signal strength bar and fix any temporary glitches that may have prevented your phone from receiving calls. 4. Turn Off Wi-Fi Calling. On compatible devices, Wi-Fi calling lets you make calls over Wi-Fi.I have had multiple issues recently with my phone over the past two months. Basically I loose the ability to make or receive calls. I can still send/receive text messages and I can use the internet. I spent 2+ hours on the phone with a tech the first time and said that there was a "service interr...It is possible the port process isn't fully completed. They need to call their customer service number and ask them to verify the port status. You should also verify you are dialing the full ten digit number for their numbers. I'm most definitely NOT a VZW employee.09-21-2018 09:15 AM. Calls are going straight to voicemail with no missed call alert and without the phone ringing. If the person leaves a message the VM pops up but the phone hasn't rang. Calls aren't forwarded and do not disturb is not on. I've tried hard resetting the phone and removing then reinserting the Sim card.

Mar 5, 2015 · Tried to call out at 1:22 pm and the call immediately ended. Tried to receive a call from another verizon cell phone at 1:23 pm and it immediately went to voicemail. Tried to receive a call from a landline at 1:28 pm and it immediately went to voicemail. Tried to receive a text message sent at 1:31 pm and it didn't arrive. 08-13-2009 12:42 AM. I have been having the same problem with my phone. I can send texts to my friends phone, but when she sends them back to me I never receive them. On her end it says the text went through but I never recieve it. I have already exhausted a lot of options and getting pretty frustrated with it.If you can make outbound calls but cannot receive inbound calls, it is an indication that your hardware, network, and phone line (s) are active and working properly. The problem, most likely, is with a software or telephone configuration. We have specific articles dealing with this situation for the Android, iOS, and Windows/macOS/Web versions ...…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. Newbie. 07-17-2016 09:35 PM. I'm having this same issu. Possible cause: Once disabled, toggle the switch again to enable the SIM card. This should restore your .